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Salem Social: Helping Businesses Make Sense of all the Noise

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Salem Social: Is Your Town

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Salem Social: Putting Businesses on the Map

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Salem Social: Corporate Social Media Training

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Salem Social: Bringing Main Street to the Main Stream

Categories

Comments   |   Customer Service

Love Me Now or Lose Me Forever

By: Kristen Perception is reality.  Whether you’re talking about personal or business, one of the most important lessons you can learn is that a person’s perception is their reality. Period. I learned this lesson years ago at the hands of the GM at Lucky 32. I actually learned a LOT of my customer service lessons ...

Comments   |   Social Media, Training

Why Your Employees Matter

By: Scott Dickson Getting your employees to engage with your company on social media can be challenging. However, it is very important to have active employee participation on all platforms. On Facebook your employees can really help grow your Facebook page or group. But, why would you even need their help? Here are five reasons why you ...

Comments   |   Social Marketing, Websites

Does your website convert visitors into customers?

| By Scott Maximizing your social media marketing is hard to do if your website is not set up to convert. You can Facebook, Twitter, YouTube and Flickr yourself to death…but, unless your potential customers are landing on a page or a site that makes it easy for them to contact you…it could be a waste ...

Comments   |   Customer Service, Monitoring & Managing

Good Service Done Right..

by Kristen It’s no secret that I have a family that consists of 3 lovely girls, a husband and myself.  Being a parent is another area where I don’t profess to be an expert or a guru. Far from it.  My oldest daughter has been BEGGING for a cell phone for at least 2 years to ...

Comments   |   Consulting, Education, Workshops

Why You Need Social Media Consultants

By Scott With every agency in town pedaling their version of what Social Media can do for your business it’s very easy to get confused with where to go for answers. One person reads a book and suddenly they’re an expert. Here’s the thing…opinion and theory are great, but no match for years of experience and ...

Comments   |   Consulting, Training

North Carolina State Florists Association Taps Salem Social Strategies

The NC State Florists Association has acquired the services of Salem Social Strategies to conduct a Social Media Marketing Seminar at their Annual State Convention on August 13, 2011. Florists from all over the state will gather to learn more about how social marketing can help grow their businesses and connect with potential and existing ...

Comments   |   Facebook, Social Marketing, Social Media

If You Build It…

… You must maintain it. It was a (not so) snowy day here in the Triad.. school’s out but not knowing if everything else would be cancelled or postponed, I head to the Facebook page for one of the centers where my girls take classes. No mention of  classes being cancelled, so we head over ...

Comments   |   Blogging, Social Marketing, Social Media, Twitter

3 Quick Tips To Grow Your Blog Using Twitter

By Scott Twitter is a great tool to help drive interested readers to your blog. Here are 3 Twitter tips that will help you establish yourself and grow your community on your blog. 1 – Retweet your followers: If one of your followers posts something you think is funny or interesting…retweet it for them. They’ll most ...

Comments   |   Social Marketing, Training

WXII Speaker Series A Success

When WXII decided to put together a new speaker series and invite their advertisers they wanted to make sure they brought in a Social Media Marketing team with experience AND expertise. Salem Social Strategies got the call. With so many advertisers shifting their budget around and putting more of their dollars into Social Media Marketing, ...